Trust tiers keep the score honest.

Backed by durable proof like a transaction, booking, membership, or confirmed visit.

Backed by check-ins, invite acceptance, or account relationships.

Public feedback with no durable proof. Shown but excluded from headline scores.

Moderation Controls

• Hide and restore reviews without deleting history.
• Mark spam or abusive content and keep the audit record.
• Capture moderation reasons for later inspection.
• Review the full audit trail in the console.

Scoring Policy

• Verified feedback drives the primary score.
• Semi-verified feedback contributes at a lower weight.
• Recent feedback is weighted higher than legacy data.
• Confidence scores surfaced for low-volume profiles.