Enterprise Reputation Management
Structure the chaos of user-generated content.
A robust API that turns authentic customer reviews into your strongest asset. Boost conversion rates with proven social proof, and drive Local SEO rankings with review volume and velocity.
"This platform completely transformed our booking process. The insights are incredible and the API integration was flawless!"
"Really solid experience overall. Customer support helped me resolve my issue within minutes."
Advanced Intelligence
Beyond basic star ratings.
Unlock operational insights and maintain brand safety at scale with deep AI processing.
Evaluate tone at scale.
Our AI processing automatically classifies reviews as positive, neutral, or negative. Multilingual support ensures global brands understand every customer.
Compliance & Moderation.
Advanced tagging flags intent, urgency, or specific language (e.g., "refund," "lawsuit"). Respond instantly to fraud or negative sentiment.
Dominate local search.
Drive organic traffic with structured data. We optimize for review volume, recency, and velocity to boost your rankings.
Developer First
Simple and robust API.
Bring structure to user-generated content across all your platform's touchpoints.
Extract location-level feedback trends and advanced tagging data via REST or GraphQL.
Display verified social proof and trust signals to dramatically improve conversion rates.
// Upload review
var review = client.CreateReview(productId, customerId, new
{
Rating = 5,
Title = "Incredible experience",
Body = "Saascade completely transformed our booking process.",
TrustTier = TrustTier.Verified
});
// Extract insights
var analysis = client.AnalyzeReview(
"Great service, but location was hard to find.");
WriteLine(analysis.Sentiment); // Neutral
WriteLine(analysis.Tags); // Location, AccessibilityProduct overview
One trust layer for every subject.
The platform treats reputation as structured trust data, not a generic star widget.
Subject-first model
People, companies, places, services, products, and transactions all share the same core primitives.
Verification contexts
Reviews can be backed by bookings, memberships, visits, invitations, or simple public feedback.
Score policy
Verified feedback drives the headline score while lower-trust signals stay visible and separated.
What ships in v1
- REST and GraphQL endpoints with `X-API-Key` auth.
- Structured reputation summaries and moderation history.
- Moderation actions with audit history.
- A .NET client that hides request boilerplate.
Future-ready
- Tenant-aware API keys and summary policy tuning.
- Pluggable score engines for vertical-specific weighting.
- Multi-surface admin, moderation, and onboarding workflows.
- A public site that can grow into a content hub.
Use cases
Built for trust-critical platforms.
Each use case maps to the same subject, context, review, and moderation model.
Verify purchases and service completions with strong seller and buyer trust signals.
Attach reviews to bookings and appointments so the score reflects real interactions.
Measure reliability and fulfillment without requiring a custom-built review stack.
Combine visit and membership evidence with public feedback for venues and staff.
Keep public feedback visible while still separating it from higher-trust signals.
Give moderators a clear audit trail while preserving history for governance.
Trust and moderation
Trust tiers keep the score honest.
Verified signals get the strongest weight, while unverified feedback stays visible but separate.
Backed by durable proof like a transaction, booking, membership, or confirmed visit.
Backed by check-ins, invite acceptance, or account relationships.
Public feedback with no durable proof. Shown but excluded from headline scores.
Moderation Controls
- Hide and restore reviews without deleting history.
- Mark spam or abusive content and keep the audit record.
- Capture moderation reasons for later inspection.
- Review the full audit trail in the console.
Scoring Policy
- Verified feedback drives the primary score.
- Semi-verified feedback contributes at a lower weight.
- Recent feedback is weighted higher than legacy data.
- Confidence scores surfaced for low-volume profiles.
Pricing
Scale your trust.
Flexible plans built for startups and enterprise platforms alike.
Starter
For demos, pilots, and integration experiments.
- 1,000 requests/mo
- Basic moderation
- Shared environment
Growth
For platforms scaling their trust signals.
- 50,000 requests/mo
- Full audit trails
- Priority support
Scale
For enterprise-grade reliability and security.
- Unlimited requests
- SLA guarantees
- Custom policy engine
Need something different? Contact our sales team.
Ready to scale?
Turn reviews into revenue today.
See how our platform handles verified trust, moderation, and sentiment analysis in one place.
Contact
See the platform in action.
A simple path to a demo, tailored to your product shape.
What we can show
- Subject and review workflows.
- API key auth and client integration.
- Verification tiers and moderation.
- Multi-tenant policy roadmap.